Privacy Policy

Fuzzy Door Tech Privacy Policy 

Date Last Updated: October 1, 2026

This Privacy Policy explains how Fuzzy Door Tech, Inc. (“Fuzzy Door Tech,” “we,” “our,” or “us”) collects, uses, and discloses information when you visit our website (“Site”) or use our ViewScreen applications, including ViewScreen Scout (“App”) (collectively, the “Service”). We are committed to protecting and respecting your privacy. Please review this Privacy Policy carefully, as its terms, together with the Terms of Service (“TOS”), govern your use of the Service. Certain terms used in this Privacy Policy will have their meanings given in the TOS. If you have any questions, please reach out via the “Contact Us” information provided below.

Fuzzy Door Tech provides applications (including ViewScreen Scout), software, and related services that provide mixed-reality visualization throughout production, enabling users to create, visualize, and interact with digital assets within real-world environments, and which may (depending on your use) include AI-assisted content generation features. The App is made available only for users within the United States and Canada and this Privacy Policy applies to users in those jurisdictions. If you are outside of the United States and Canada, you should not use the App or provide any information to us.

Information We Collect

Information you provide to us. You may provide us with personal information that generally falls within one or more of the following categories:

  • Identifiers and Account Information. This includes your name and email address and other information when you create an App account, complete your profile, or register for our newsletter or products. If you create an App account using email and password, your authentication credentials are processed through our authentication provider. We do not receive your plaintext password. You may also choose to sign in using third-party services such as Google or Sign in with Apple, in which case we receive account information made available by that provider, such as your name and email address, subject to your settings with that provider.

  • Communication Data. Information you provide in communications if you contact us through the App or Website, via social media or other means.

  • User content. User content that you provide to us and/or the App contains information, such as prompts, queries, photos, images, music, videos, audio, comments, questions, messages, works of authorship, and other content or information that you, or third parties acting on your behalf, input, generate, transmit, upload, or submit to us and/or the App, as well as associated metadata. Metadata includes information on how, when, and where an item of user content was created, which may include equipment used or other settings. Metadata also includes information that users can add or can have added to their content.

  • Biometric Information. User Content that you provide to us through the App may (in your discretion) include information considered to be biometric identifiers or biometric information under certain laws including applicable privacy laws. Examples may include images, scans or 3D models of faces, voice data and other unique physical attributes of an individual. When you choose to use these features, we use any biometric data submitted by you only to provide the actions you request.

  • Purchases and Purchase Information. If you purchase or use subscriptions, credits, or other digital features for the App, this includes information such as transaction identifiers, purchase or subscription status, credit balances, and purchase records. App Store payments are processed by Apple, and we do not receive your full payment-card information from Apple. Other payments outside of the App Store (if any) are made through third-party processors, and we do not receive your payment details from those providers.

  • AI Content Generation. When you use AI-powered asset-generation features in the App, we process the prompt, image, video, or other content you choose to submit, together with generation settings and a pseudonymous user identifier generated for your App account. The content and identifier may be transmitted to our contracted AI service providers to process your requested generation. We do not send your name, email address, login credentials, or device identifier to those providers for AI asset generation. When your device retrieves generated content directly from an AI provider, that provider may receive network information, such as your IP address, as part of that connection. 

  • Camera, AR, Microphone, Photos, and Files. The App may request access to device features such as the camera, microphone, augmented-reality capabilities, photos, or files when needed for a feature you choose to use. If you consent to the access request, we use information accessed through these permissions to provide the requested functionality. We do not use camera, microphone, AR depth, or facial-mapping information for advertising, marketing, or use-based data mining.

Automatically Collected and Diagnostic Information. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as: 

  • Your Use of the Service. We may collect information about your use of the Service, such as device and operating-system information, App version, IP address, feature usage, mobile device carrier, network and performance information, crash reports, error logs, and similar diagnostic information, number of sessions, session length and other usage metrics, and general location information such as city, state or geographic area. We use this information to operate, secure, troubleshoot, and improve the Service.

  • Networked Sessions. If and when networked collaboration features are made available, we may process session, room, scene, and synchronization information necessary to connect users and synchronize shared sessions. 

  • Interactions with our communications. Data such as your interactions with our email, text or other communications (e.g., whether you open and/or forward emails). This may be implemented using pixel tags (clear GIFs), which may be embedded invisibly in our emails.

Cookies and Other Mobile Tracking Technologies. Some of our automatic data collection is facilitated by cookies, local storage technologies, like HTML5, web beacons and similar technologies. 

  • We utilize cookies and other tracking technologies on our Site. A cookie is a small text file placed on your computer that helps us understand how you and our other visitors use the Site, enhance the user experience, and analyze usage. Personal Information collected by cookies may include your device’s IP address, browser type, operating system, computer platform, web pages viewed, and/or the date and time of your visit. Most browsers include tools to manage or disable cookies. If you disable cookies, some features of the Site may not function properly. We may use session cookies and persistent cookies for authentication, session management, transactions, preferences, and Site analytics. Persistent cookies remain on your device until deleted manually or automatically. The cookie practices described in this section relate to the Site. Our Site currently does not respond to browser “Do Not Track” signals.

  • The App may use analytics and tracking SDKs, device identifiers, and similar technologies necessary for authentication, purchases, diagnostics, networking, and App tracking and functionality, and to help us understand how the App is used, as described elsewhere in this Privacy Policy.

Information we collect from third parties. We may collect information about you that we obtain from other sources (and may combine it with information we have otherwise collected), such as from:

  • Service providers that provide services on our behalf or help us operate the Service or our business.

  • Third-party services, such as those that you use to log into, or otherwise link to your App account, for example, Apple or Google as described elsewhere in this Privacy Policy.

How We Use Your Information

We may use information we collect about you for the following purposes, or as otherwise described at the time of collection:

  • Provide and operate the Service, including to create, authenticate, and maintain App accounts; process purchases and maintain credit balances; provide AR and networked-session features; respond to inquiries and provide support; 

  • Troubleshooting, error resolution, addressing and diagnosing crashes, errors, and performance issues; 

  • Protect the safety, security and integrity of the Service, such as to prevent, detect, investigate and address safety, security, fraud and abuse risks, and to develop methods to identify violations and enforce our terms; 

  • Service improvement, research and analytics, such as using information about you to analyze your usage of the Service (which may be done together with our analytics partners), improve the Service, conduct research, improve other aspects of our business, help us understand user activity on the Service, and to develop new products and services.

  • Legal Compliance, such as complying with applicable law, lawful requests, and legal process, like subpoenas, investigations, or requests from government authorities; 

  • As you request, such as when you subscribe to our newsletters or other offerings.

  • The App may offer shared rooms that allow you to connect multiple devices and/or collaborate with other registered users. Each participating device must have its own local copy of any User Content or Output used in the shared room. Shared rooms do not automatically transmit, upload, or share the underlying User Content or Output, although you may independently choose to share such content with other users. To enable and synchronize a shared room, the App may share session information among participating users and devices, such as positional, pose, lighting, animation, scene, and other synchronization or collaboration data. We are not responsible for the actions of other users within a shared room, including their use or disclosure of information made available to them through the shared room.

  • Direct marketing communications for our own products and services, including new features that may be of interest to you. You may opt-out of our marketing communications as described in the “App Permissions and Your Choices” section below. 

  • Aggregated, de-identified and anonymized data. We may (including together with our service providers) create aggregated, de-identified and/or anonymized data from your personal information and other individuals whose personal information we collect. We de-identify and/or anonymize personal data by removing information that makes the data identifiable to you. We may use this aggregated, de-identified and/or anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.

Information We Disclose to Third Parties

We may share your personal information in the following circumstances:

  • Service Providers. We may share information with companies that provide services on our behalf, such as providers of authentication and cloud infrastructure, App Store services and purchases, AI asset generation (also see below), networked-session services, diagnostics and error reporting, and remote asset or content delivery. 

  • Third-Party AI Providers. When you choose to use an AI asset-generation feature, the content you submit, generation settings, and a pseudonymous App user identifier may be transmitted to a contracted third-party AI provider to perform the requested AI powered actions. We provide information about you to the AI provider for this purpose only to the extent reasonably necessary or as required by such AI provider. When your generated content is downloaded directly from the AI provider, the provider may receive network information such as your IP address. Your use of AI features of the App constitutes your consent to this sharing. We require service providers (including AI providers) that process information on our behalf to protect that information in accordance with applicable law and applicable data-protection obligations consistent with this Privacy Policy. We and our AI providers will not use your User Content to train, develop, or improve any artificial intelligence or machine learning models.

  • Affiliates. We may share your information with our affiliates of Fuzzy Door Tech for the purposes described in this Privacy Policy.

  • Legal Obligations. We may disclose your information if we believe in good faith that such disclosure is necessary to satisfy our legal obligations. This may include complying with law or legal process; protecting rights, safety, or property; enforcing our terms; or operating and securing the Service.

  • Business Transactions. In connection with an actual or prospective business transaction, such as a merger, acquisition, financing, reorganization, sale of a portion of its assets, or in the event of an insolvency, bankruptcy, or receivership of all or any portion of our assets, business or services, your information may be shared, sold, or transferred to the prospective or surviving company of the transaction.

  • Payment processors. Any payment card information you use to make a purchase on the App is collected and processed directly by the relevant app store or by our payment processors pursuant to their respective privacy policies. That information is not received or shared by Fuzzy Door Tech. 

App Permissions and Your Choices

We give you choices about how we process certain information and also describe your rights relating to the information we collect.

The App requests device permissions only when relevant to a feature that you have requested to use. You may decline or later change permissions through your device settings. If you decline a permission, the feature requiring that permission may not function. We do not require access to unrelated device data as a condition of using App functionality. Where consent is requested for a particular collection, use, or disclosure of information, you may decline that processing, however, the feature requiring that permission may not be available or function. You may also withdraw consent where applicable, although doing so may prevent use of the feature that requires the information.  

Other choices you can make include:

  • You can request access, correction, or deletion of your information in your App account by logging into your account and clicking on your Profile.

  • You can opt out of receiving email marketing by using the “unsubscribe link” provided in such communications. We may enable push notifications within the App, and in such event, you can adjust your settings for those notifications within your Profile section of the App. Note that you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, important Service updates, technical and security notices).

  • You can remove or reject cookies on our Website to the extent your browser allows. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Service may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org. You can also configure your device to prevent images from loading to prevent web beacons from functioning.

  • If you are a resident of certain states (such as California, Virginia, Colorado, Connecticut, and Texas), subject to applicable law and verification, you may request to: (i) know/access the personal information we hold about you; (ii) delete it; (iii) correct it; (iv) if applicable, opt out of the sale/sharing of personal information and targeted advertising; (v) if applicable, limit the use of sensitive personal information; (vi) obtain a copy of the personal information you provided to us in a portable format; (vii) request a list of the specific third parties or categories of third parties to which we have disclosed personal information. Please note that certain information may be exempt from such requests under applicable law. See specifics in the section “Notice to Residents of California and Other Applicable States”. We will not discriminate against you for exercising these rights. You can exercise the above rights by submitting a request via email to support@viewscreen.com with “Privacy” in the subject line of your request.

Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, maintain accounts and purchase records, meet legal, accounting, fraud-prevention, and security obligations, resolve disputes, enforce our agreements, and as may be required by applicable law. Retention periods vary depending on the type of information and purpose. We seek to minimize storage of your User Content and Output. User Content and Outputs are retained and stored by us and our service providers in connection with an AI-generation request for a short period of time, and Outputs may be retained and stored by the applicable AI service provider for a period anticipated to be sufficient for your retrieval. Retention periods may vary based on the provider and feature.

If you create an App account, you can initiate deletion of your account through the App’s user interface. Account deletion will delete the account and associated Personal Information that we are not required or permitted by law to retain. If you use Sign in with Apple or another third party sign-in service, we will also take the steps required by such provider to revoke the associated authorization when your account is deleted.

Children’s Privacy

The App is not directed to or intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information from a child under 18 without legally sufficient authorization, we will take appropriate steps as required by applicable law to delete it.

Rights With Respect To Your Personal Information

Depending on the jurisdiction in which you reside, you may have the right to access, correct, delete, restrict or request that we refrain from processing use of certain personal information covered by this Privacy Policy.  To honor any requests, we will take steps (and may need to collect information from you) to verify your identity. We will only use any personal information provided in the verification process for identity verification purposes. Please note that if you exercise such rights, this may affect our ability to provide features of the Service that require the relevant information.

While we will make reasonable efforts to accommodate your request, we also reserve the right to impose certain restrictions and requirements on such requests, to the extent allowed or required by applicable law. For inquiries about your personal information, please contact us using the email provided in the “Contact Us” section  below.

Notice to Residents of California and Other Applicable States 

California residents under the California Consumer Privacy Act (“CCPA”), and residents of certain other U.S. states (such as Virginia, Colorado, Connecticut, and Texas) have certain rights with respect to their personal information, including rights to know, delete, correct, and receive non-discriminatory treatment for exercising privacy rights. The categories of personal information we collect, the sources, the purposes, and the categories of third parties to whom we disclose it are described in “Information We Collect” and “Information We Disclose to Third Parties.”

We do not use or disclose Sensitive Personal Information for purposes not expressly permitted by the CCPA or that require a right to limit under the CCPA. California consumers have the right to opt-out of the sale or sharing of their Personal Information. Fuzzy Door Tech does not sell or share personal information as the terms “sale” and “share” are defined under the CCPA.

To exercise applicable California or other state privacy rights, please contact us using the email address in the Contact Us section below. We will not discriminate against you for exercising these rights.

Data Transfer

We are headquartered and operate in the United States, and provide the Service only for residents of the United States and Canada. Any personal information you provide will be collected and stored in the United States and other locations where our service providers operate. 

Security of Your Personal Information

We maintain administrative, physical, and technical safeguards designed to protect the personal information we collect and maintain. However, no data transmission over the internet is ever 100% secure. As a result, while we strive to protect your information, we cannot guarantee or warrant the security of any information you transmit to or information transmitted from the Service. 

Third Party Websites

The Service may contain links to or interoperate with third-party websites and services. Information those third parties collect for their own purposes is governed by their privacy policies and terms, not this Privacy Policy.

Notification of Changes

IMPORTANT: We may update or modify this Privacy Policy from time to time. We will update the date at the beginning of the Privacy Policy and, where required, provide additional notice or obtain consent before materially adversely changing how we use personal information. Your continued use of the Service after the effective date of the change constitutes your agreement to the modified Privacy Policy. We encourage you to review this Privacy Policy when you use the Service.

Contact Us

We seek to resolve any issues that you have with our privacy practices. If you have questions, complaints, privacy requests, or account-deletion questions, please contact us by email at support@viewscreen.com. Please include “Privacy” in the subject line of your inquiry.